Acceptance of Terms
By accessing and using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. These terms apply to all visitors, users, and others who access or use the Delaware Water Damage Pros website or request our services. If you do not agree with any part of these terms, please do not use our website or services. Your continued use of this site following the posting of any changes to these terms constitutes acceptance of those changes.
Services Provided
Delaware Water Damage Pros provides water damage restoration, flood cleanup, mold remediation, and related emergency services to residential and commercial properties throughout Delaware. The specific scope of work for each project is determined through an on-site assessment and documented in a separate service agreement. We make reasonable efforts to respond to emergency calls promptly, but response times may vary based on demand, weather conditions, and other factors beyond our control. All services are performed in accordance with applicable industry standards and local regulations. We do not guarantee specific outcomes, as results depend on the severity of damage, timeliness of intervention, and condition of the affected property.
Phone Calls and Estimates
When you contact Delaware Water Damage Pros by phone, you consent to receive follow-up communications regarding your service inquiry. Initial estimates provided by phone or through this website are preliminary and based on information you provide. These estimates are not binding contracts and are subject to change upon physical inspection of the property. A final written estimate will be provided after our technicians assess the damage on-site. You are under no obligation to proceed with services after receiving an estimate. Standard call and message rates from your telephone carrier may apply to any communications.
Independent Contractors
Delaware Water Damage Pros may engage independent contractors or specialized third-party professionals to perform certain aspects of restoration work, including but not limited to plumbing repairs, electrical work, or structural assessments. These contractors operate under their own licenses, insurance, and professional standards. While we seek to partner with qualified professionals, Delaware Water Damage Pros is not liable for the actions, omissions, or negligence of independent contractors except to the extent required by applicable law. Any disputes arising from work performed by independent contractors should be directed to the contracting party in question.
Intellectual Property
All content on this website, including text, graphics, logos, images, service descriptions, and the overall site design, is the property of Delaware Water Damage Pros or its content suppliers and is protected by United States and international copyright and trademark laws. You may view, download, and print content from this website for your personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works from, or otherwise exploit any content without our prior written consent. Unauthorized use of any materials may violate copyright, trademark, and other applicable laws.
Limitation of Liability
To the fullest extent permitted by law, Delaware Water Damage Pros shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, personal injury, property damage, or emotional distress, arising out of or relating to your use of our website or services. Our total liability for any claim arising from or related to our services shall not exceed the amount you actually paid for the specific service giving rise to the claim. This limitation applies regardless of whether the claim is based on warranty, contract, tort, or any other legal theory, and even if we have been advised of the possibility of such damages.
Disclaimers
This website and all information, content, and materials provided through it are offered on an "as is" and "as available" basis without warranties of any kind, either express or implied. Delaware Water Damage Pros disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our website will be uninterrupted, timely, secure, or error-free, or that any defects will be corrected. Information on this site regarding water damage restoration is for general informational purposes only and does not constitute professional advice. Always consult qualified professionals regarding your specific situation.
Governing Law
These Terms of Service and any disputes arising from them shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles. Any legal action or proceeding relating to your access to or use of this website or our services shall be brought exclusively in the state or federal courts located in New Castle County, Delaware. You hereby consent to the jurisdiction of such courts and waive any objection to venue laid therein.
Changes to These Terms
Delaware Water Damage Pros reserves the right to modify or replace these Terms of Service at any time at our sole discretion. We will post the most current version on this page and update the effective date accordingly. It is your responsibility to review these terms periodically for changes. Your continued use of the website or our services after any modifications constitutes acceptance of the revised terms. If you do not agree to the new terms, please discontinue use of our website and services immediately.
Contact Information
If you have any questions, concerns, or comments about these Terms of Service, please contact us. We welcome your feedback and will make reasonable efforts to address any issues promptly. You may reach Delaware Water Damage Pros through the contact information provided on our website. For legal notices or formal communications regarding these terms, please send written correspondence to our designated mailing address as listed in our contact section.